1. Determine possible options
   • Review results and findings of waste assessment to determine strategy focus areas and options in accordance with clientrequirements, OHS regulations and work procedures
   • Identify all options to meet the client's waste management needs
   • Consult and involve client in the development of appropriate waste management options
2. Develop strategies
   • Assess feasibility of waste management options in consultation with clients to ensure appropriate, realistic and achievable options are identified
   • Prioritise waste management options in consultation with clients to ensure most important waste management issues are given greater emphasis
   • Develop realistic and achievable waste management strategies which satisfy client and legislative requirements
   • Detail the client's implementation requirements such as process changes, education, training, resource requirements and schedule
   • Review the implementation of strategies in accordance with client requirements, OHS regulations and work procedures
3. Document strategy
   • Document waste management strategy clearly and accurately based on information available, with all relevant aspects outlined including OHS procedures
   • Include indemnity to limit liability in accordance with accepted industry practice, company requirements and relevant legislation
4. Present strategy
   • Present strategy in a professional manner in accordance with client requirements
   • Explain benefits and rationale of the strategy
   • Allow time for client questions and discussion

Refer to Evidence Guide

Critical aspects of competency

Identify waste management options and interpret audit findings

Conduct feasibility analysis

Develop strategies

Present waste management strategies

Knowledge needed to achieve the performance criteria

Knowledge and understanding are essential to apply this unit in the workplace to transfer the skills to other contexts and to deal with unplanned events The knowledge requirements for this unit are listed below

Features required for waste management strategies

Impact of recommendations on client processes

Waste management options available

Nature and significance of waste minimisation hierarchy lifecycle assessment

Waste analytical methods

Waste types streams and characteristics

Company requirements

Occupational health and safety requirements

Relevant industry standards

Relevant legislation

Relevant environmental regulations

OHS hierarchy of control

Specific skills needed to achieve the performance criteria

To achieve the performance criteria some complementary skills are required These are

sound oral communication skills including questioning listening liaison consultation and facilitation

sound written communication skills for documentation

sound presentation skills

sound reading skills for the interpretation of data information plans and documents

methodical organisation of work

research skills

ability to prioritise

computer skills

safe and efficient work practices

ability to apply appropriate decisionmaking techniques

Other units of competency that could be assessed with this unit

This unit could be assessed on its own or in combination with other competencies relevant to the job function for example

PRMWMB Determine waste management services

PRMWM30B Determine waste management services

PRMWMB Inform and educate clients on waste management issues

PRMWM32B Inform and educate clients on waste management issues

PRMWMB Educate public on waste management issues

PRMWM33B Educate public on waste management issues

PRMCMNA Respond to client inquiries and complaints

PRMCMN302A Respond to client inquiries and complaints

PRMCMNA Facilitate effective client relationships

PRMCMN402A Facilitate effective client relationships

BSBSBMA Undertake business planning

BSBSBM404A Undertake business planning.

Resources required to assess this unit

The following resources should be available

examples of options lists

documentation of client liaison

documented waste management strategies

presentation material

Gaining evidence to assess this unit

For valid and reliable assessment of this unit the competency should be demonstrated over a period of time and be observed by the assessor or assessment team working together to conduct the assessment The competency is to be demonstrated in a range of situations which may include customerworkplace interruptions and involvement in related activities normally experienced in the workplace

Evidence of competency is best obtained by observing activities in the relevant environment and developing waste management strategies under normal industry operating conditions If this is not practicable observations in realistic simulated environments may be substituted

Consistency in performance

Assessment requires that strategies meet the objectives of clients and comply with industry expectations in the particular client environment If the environment is narrowly defined or is not representative of industry needs it will be necessary to assess the unit within a variety of waste management environments or different client needs to assess competency in the development of waste management strategies

Oral questioning or written assessment and hypothetical situations scenarios may be used to assess underpinning knowledge In assessment situations where the candidate is offered a preference between oral questioning and written audit questions are to be identical

Supplementary evidence may be obtained from relevant authenticated correspondence from existing supervisors team leaders or specialist training staff

Note All practical demonstrations must adhere to the safety and environmental regulations relevant to each state or territory

Key competency levels

There are a number of processes that are learnt throughout work and life which are required in all jobs They are fundamental processes and generally transferable to other work functions Some of these are covered by the key competencies although others may be added

Information below highlights how these processes are applied in this competency standard